# Updox
> Get telehealth videos, online forms, HIPAA-compliant texting, and electronic faxing all in one inbox.

Canonical page: https://partners.elationhealth.com/partners/updox
Marketplace: Partners & Integrations | Elation Health
Last updated: 2025-07-02
Logo: https://assets.partnerfleet.app/ckrmqz6h7zw7cqxt6zs20b2q0abo

## At a glance
- Categories: [Patient Communication](https://partners.elationhealth.com/t/integration-partners/patient-engagement/patient-communication), [Patient Intake & Forms](https://partners.elationhealth.com/t/integration-partners/administrative/front-office/patient-intake-and-forms)
- Partners for: New Practice
- Website: [www.updox.com](https://www.updox.com/)

## Call to actions
- **Explore Updox** — submit the contact form on https://partners.elationhealth.com/partners/updox
- [Book a Demo](https://info.updox.com/elation-updox-integration)

## About
Updox is the leading brand in healthcare communication platforms, offering a comprehensive range of products and services to enhance patient experiences, improve practice productivity, and drive organizational profitability. With Updox, healthcare providers can deliver the best virtual and in-person care, all from one unified inbox. Updox solutions include: Electronic FaxDocument ManagementElectronic FormsAppointment RemindersSecure Text Messaging Broadcast Messaging Updox Payments Discover the power of Updox and schedule a demo today to see how it can transform your practice!https://www.updox.com/

## Benefits
- **Unified Communications** — With fax, email, and other messages flowing through a single, organized inbox, it’s easy to communicate with patients, staff, and other healthcare professionals quickly and securely. 
- **Increased Patient Engagement** — HIPAA-compliant texting, secure video chat, and other convenient communication helps build patient trust, increasing loyalty and engagement. This leads to better healthcare outcomes.
- **Streamlined Administrative Workflows** — Edit, sign, and comment on documents from within Updox to streamline your workflows. Add tags and automatically route documents to keep things running smoothly.
- **Stop Losing Money** — Revenue leakage is a serious issue for healthcare providers of all sizes. Updox helps you improve practice efficiency to stop revenue leaks and improve overall profitability.

## Services
- **Electronic Fax (eFax) ** — A comprehensive, digital solution for any workflow. With eFax, you can send and receive documents while removing the expenses of physical hardware and paper. Digital documents flow through our secure, HIPAA-compliant inbox, increasing your staff and practice productivity while optimizing your workflow in a safe and efficient way.Send, receive, and manage all documents through a single, organized inbox.Digitally sign documents, edit text, and add comments to improve workflows.Use “print to fax” functionality to quickly share pages from your favorite EHR.Sign in and work from anywhere to be productive on your own schedule.
- **Telehealth** — Convenient, virtual care made possibleIncrease accessibility and connect to your patients face-to-face, no matter where they are, with state-of-the-art HIPAA-compliant video and audio calls. The patient experience is front and center, with a streamlined workflow that mimics an in-person visit. Host up to 20 attendees in one call Offer interpreter services to increase patient accessibility Ensure security with HIPAA-compliant video conferencing 
- **Appointment Reminders** — Fewer missed appointments, more revenue.Your patients have a lot to keep track of. Take one thing off their plates with automatic appointment reminders, which you can schedule to send via phone, text, email, and more.Custom scripts for different appointment types Increase revenue by using reminders to cut down on no-shows Work efficiently with templates or create your own 
- **Electronic Forms (eForms) ** — Capture patient info instantly and securely.With eForms, your patients can fill out HIPAA-compliant online forms on any device, from anywhere. No more paper forms and managing stacks of physical files. Our safe and secure Forms are accessible to anyone in your practice, no matter their location.Create a completely paperless practice and curb wasteSend texts with links to mobile-friendly formsAutomatically route forms for a smoother workflow
- **Secure Text Messaging** — Communicate with patients safely and efficiently.Secure SMS HIPAA-compliant texting allows healthcare providers to conveniently communicate with patients without compromising their privacy or protected health information. Encouraging patients to use texting options can save time and keep your phone lines clear for calls.Boost patient satisfaction with secure, quick, and convenient communicationsSecurely attach forms, photos, or videos, and easily file conversations to the EHRWork efficiently with pre-made templates or create your own for common scenarios
- **Broadcast Messaging** — Keep your patients informed and on track. Use Updox Broadcast Messaging to quickly and efficiently reach your patients and keep them up to date on the latest news and services from your practice. Send messages to all your patients at once, or segment groups based on demographics or diagnoses.    Drive new revenue by providing patients with info on the latest servicesSave staff time with one-way messaging and automatic recurring messagesWork efficiently with built-in templates or make your own for common scenarios
- **Updox Payments** — Take Payments Anywhere, AnytimeUpdox Payments lets you interact with patients by engaging them where they are—on their mobile devices. Embedded within the Updox inbox workflow, Updox Payments provides a simple, quick way to request and collect payments from any location or device.Increase cash flow and decrease lag time with online paymentsProtect your patients’ information with PCI-compliant paymentsAn improved patient financial experience leads to increased consumer loyalty