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Talkie.ai

Never miss a patient call again by automating 85% of your call volume with AI voice assistants for better patient access.

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New Practice
Direct Primary Care
Insurance Based Practice
Value Based Care

Description

Front-end teams face overwhelming call volumes, repetitive tasks, and language barriers—all of which contribute to long patient wait times and staff burnout. These challenges impact efficiency and quality of service and can lead to decreased patient satisfaction, as patients struggle to access timely and personalized care.

Talkie’s AI voice assistants streamline patient communication by automating up to 85% of calls—including scheduling, prescription refills, FAQs, and more. This reduces the workload on front-end staff, improves response times, and enhances the overall patient experience. 

Imagine a virtual, multilingual, conversational front desk assistant that’s available 24/7 for all your patients’ needs—that’s Talkie.


Benefits

Maximize revenue, minimize lost appointments

AI-powered voice assistants can manage an unlimited number of patient calls simultaneously, so patients can book their visits even during busy Monday mornings. Ensure every patient inquiry is addressed, reducing the risk of missed bookings or lost revenue opportunities.

No more waiting on hold

Say goodbye to long hold times. Talkie.ai’s voice assistant provides instant, round-the-clock availability for vital services, giving your patients direct access to care without the frustration of waiting on hold.

Automating 85% calls

Let AI handle routine inquiries and scheduling, freeing your team to focus on delivering exceptional care for complex cases. Talkie.ai helps prioritize new patient inquiries, book more appointments, and reduce staff burnout.

Multilingual Support

Break language barriers effortlessly. Our AI voice assistant is fluent in 15+ languages, offering 24/7 multilingual support to enhance the patient experience and ensure every caller feels understood and cared for.

Reduced staff burnout

Free your staff from voicemail overload and routine follow-up calls. Talkie.ai transcribes messages, updates message threads, and even handles Rx refill calls, allowing your team to focus on higher-value tasks and patient care.

Data Insights and Analytics

Talkie.ai doesn’t just handle calls—it learns from them. Our voice assistant collects and analyzes call data, offering valuable insights into patient needs and call trends. Use this data to streamline workflows, optimize services, and enhance operational efficiency.

Services

Patient Verification

Verifies patient identities using data from Elation.

Scheduling and Appointment Management

Handles scheduling, rescheduling, confirmations and cancellations without human intervention.

Smart Call Routing

Directs calls to the appropriate department or provider based on the patient's request and EHR data.

Rx Refills and Self-Service

Collects prescription refill requests information, and passes it down to staff right in the EHR.

FAQs and Self-Service

Answers common inquiries automatically and empowers self-service on the Patient Portal.

24/7 Multilingual Support

Offers continuous & multilingual assistance, ensuring patients receive the help they need anytime, even outside of office opening hours.

Appointment Reminders

Reminds patients about their scheduled appointments with field-tested calls, texts, and email combinations.

Preventative Outreach

Promotes screenings and reminds about general check-ups & vaccinations.

Message Thread

Eliminates the need for voicemail. Collects patient messages for providers, registration, or the nursing staff. Passes the transcribed voice messages in an easy-to-manage format.

Media

Testimonials

Talkie.ai is a virtual assistant to my front desk team. That's honestly how I describe it to other offices. Nurses sometimes have assistants, doctors have assistants—but the front desk team doesn't. Talkie.ai is that assistant to the front desk team.

Ashley Glisson

Senior Administrator at MHP Radiation Oncology

Thanks to Talkie.ai, our callers are more relaxed, and our front desk staff is less overloaded. The reduction in calls we had to handle was noticeable immediately. I really recommend Talkie.ai as they have a great team and the entire experience was phenomenal.

Practice Administrator

Pediatric Clinic

Talkie.ai has been a useful tool in reducing staff workloads and increasing our efficiency in answering calls. Patients are now able to submit refill requests, schedule appointments, and receive other vital information without having to speak to a staff member. Talkie.ai always has their finger on the pulse of our practice, as they regularly make recommendations for new and more effective ways to leverage their technology to achieve our stated goals. We are so glad that we have found such an innovative partner in the Talkie AI team.

Family Care Practice

Family Nurse Practitioner

I am in awe of the ease of use of this solution. The ability to reschedule my son’s appointment without the need to wait on hold is amazing. Every medical center should have one of these.

Pediatrics Clinic

Patient

I had a good call with the AI Jessica. She gave me 3 possible times for my appointment, and I was able to get my checkup scheduled for the following day, even though the registration team assured me earlier that there are no free spots available.

Family Care Practice

Patient

I don’t mind scheduling my calls with that AI. On the contrary, the bot is faster than waiting until someone picks up the phone.

Urology Clinic

Patient

image

Talkie.ai

Never miss a patient call again by automating 85% of your call volume with AI voice assistants for better patient access.

Recently Added

Description

Front-end teams face overwhelming call volumes, repetitive tasks, and language barriers—all of which contribute to long patient wait times and staff burnout. These challenges impact efficiency and quality of service and can lead to decreased patient satisfaction, as patients struggle to access timely and personalized care.

Talkie’s AI voice assistants streamline patient communication by automating up to 85% of calls—including scheduling, prescription refills, FAQs, and more. This reduces the workload on front-end staff, improves response times, and enhances the overall patient experience. 

Imagine a virtual, multilingual, conversational front desk assistant that’s available 24/7 for all your patients’ needs—that’s Talkie.


Benefits

Maximize revenue, minimize lost appointments

AI-powered voice assistants can manage an unlimited number of patient calls simultaneously, so patients can book their visits even during busy Monday mornings. Ensure every patient inquiry is addressed, reducing the risk of missed bookings or lost revenue opportunities.

No more waiting on hold

Say goodbye to long hold times. Talkie.ai’s voice assistant provides instant, round-the-clock availability for vital services, giving your patients direct access to care without the frustration of waiting on hold.

Automating 85% calls

Let AI handle routine inquiries and scheduling, freeing your team to focus on delivering exceptional care for complex cases. Talkie.ai helps prioritize new patient inquiries, book more appointments, and reduce staff burnout.

Multilingual Support

Break language barriers effortlessly. Our AI voice assistant is fluent in 15+ languages, offering 24/7 multilingual support to enhance the patient experience and ensure every caller feels understood and cared for.

Reduced staff burnout

Free your staff from voicemail overload and routine follow-up calls. Talkie.ai transcribes messages, updates message threads, and even handles Rx refill calls, allowing your team to focus on higher-value tasks and patient care.

Data Insights and Analytics

Talkie.ai doesn’t just handle calls—it learns from them. Our voice assistant collects and analyzes call data, offering valuable insights into patient needs and call trends. Use this data to streamline workflows, optimize services, and enhance operational efficiency.

Services

Patient Verification

Verifies patient identities using data from Elation.

Scheduling and Appointment Management

Handles scheduling, rescheduling, confirmations and cancellations without human intervention.

Smart Call Routing

Directs calls to the appropriate department or provider based on the patient's request and EHR data.

Rx Refills and Self-Service

Collects prescription refill requests information, and passes it down to staff right in the EHR.

FAQs and Self-Service

Answers common inquiries automatically and empowers self-service on the Patient Portal.

24/7 Multilingual Support

Offers continuous & multilingual assistance, ensuring patients receive the help they need anytime, even outside of office opening hours.

Appointment Reminders

Reminds patients about their scheduled appointments with field-tested calls, texts, and email combinations.

Preventative Outreach

Promotes screenings and reminds about general check-ups & vaccinations.

Message Thread

Eliminates the need for voicemail. Collects patient messages for providers, registration, or the nursing staff. Passes the transcribed voice messages in an easy-to-manage format.

Media

Testimonials

Talkie.ai is a virtual assistant to my front desk team. That's honestly how I describe it to other offices. Nurses sometimes have assistants, doctors have assistants—but the front desk team doesn't. Talkie.ai is that assistant to the front desk team.

Ashley Glisson

Senior Administrator at MHP Radiation Oncology

Thanks to Talkie.ai, our callers are more relaxed, and our front desk staff is less overloaded. The reduction in calls we had to handle was noticeable immediately. I really recommend Talkie.ai as they have a great team and the entire experience was phenomenal.

Practice Administrator

Pediatric Clinic

Talkie.ai has been a useful tool in reducing staff workloads and increasing our efficiency in answering calls. Patients are now able to submit refill requests, schedule appointments, and receive other vital information without having to speak to a staff member. Talkie.ai always has their finger on the pulse of our practice, as they regularly make recommendations for new and more effective ways to leverage their technology to achieve our stated goals. We are so glad that we have found such an innovative partner in the Talkie AI team.

Family Care Practice

Family Nurse Practitioner

I am in awe of the ease of use of this solution. The ability to reschedule my son’s appointment without the need to wait on hold is amazing. Every medical center should have one of these.

Pediatrics Clinic

Patient

I had a good call with the AI Jessica. She gave me 3 possible times for my appointment, and I was able to get my checkup scheduled for the following day, even though the registration team assured me earlier that there are no free spots available.

Family Care Practice

Patient

I don’t mind scheduling my calls with that AI. On the contrary, the bot is faster than waiting until someone picks up the phone.

Urology Clinic

Patient

Whitepapers

Categories

Filters

Recently Added

Partners for

New Practice
Direct Primary Care
Insurance Based Practice
Value Based Care