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rater8

Unified Patient Feedback

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Direct Primary Care
New Practice
Insurance Based Practice

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Description

In an era where patients thoroughly research providers online before scheduling an appointment, maintaining a strong digital presence is vital for driving practice revenue and increasing new patient volume. With rater8, healthcare organizations can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction.

Boost your online visibility through the power of rater8’s pollin8™ algorithm, which automatically directs patients to leave reviews on the sites and listings that need the most attention (e.g., Google, Vitals, WebMD, Healthgrades). With an online reputation that accurately portrays patient sentiment, your healthcare organization will soar to the top of search results, where you’ll outshine your local competition and win more new patients.

rater8 also automates internal patient feedback processes through post-visit micro-surveys. With a fast and easy opportunity to share their feedback, patients can provide your organization with the operational insights necessary to make data-driven decisions. Benchmark your performance against 20 million data points collected from rater8 surveys and compare your organization and physicians to peers to celebrate strengths and identify areas in need of improvement.

Setup is a breeze thanks to rater8’s quick, hassle-free integration with Elation. Schedule a demo today to learn about our 30-day free trial!

Benefits

Social proof of quality care to foster patient trust

Perfect online ratings and reviews

Higher rankings in search results

Service recovery opportunities

Patient feedback data to inform decisions

Opportunities to improve the patient experience

Services

Online Review Builder

Send fully automated online review requests to patients via text or email immediately after checkout. Our algorithm, pollin8™, automatically redirects patients to the sites that need the most attention, including Google, Healthgrades, Vitals, WebMD, and more. This ensures a polished and online image for all your doctors and office locations, improving your visibility in search results to drive more patients through the door.

Patient Satisfaction Surveys

After an appointment, patients immediately receive a text or email requesting feedback about their visit. Anonymous, 5-question micro-surveys make feedback short and simple, fostering our 30% response rate. Choose from 160+ healthcare-focused questions so you can get patient feedback on the areas that matter most to your organization. Questions are randomized and rotated, ensuring you capture a wide range of data without burdening patients.

Employee Satisfaction Surveys

Your employees and caregivers are the lifeblood of your organization. Keep a finger on the pulse of your workforce with short surveys designed to get you the answers you need quickly and efficiently. Cultivate a positive work environment, attract top talent, build loyalty, and put an end to burnout.

Media

  • rater8 Explainer Video
  • Monitor reviews, ratings, net promoter scores, and more from one centralized dashboard
  • Capture a wide range of patient feedback data without burdening patients
  • Automatically cultivate reviews to boost online visibility and drive new patient acquisition
  • Benchmark performance internally between org units and externally against peers
  • rater8 Verified Reviews pages appear high up in search engine results, helping you outshine your competition
  • Stay ahead of burnout and improve retention with anonymous employee satisfaction pulse surveys

Testimonials

I have been a client of rater8 with three different practices. It’s one of the best companies I have ever been associated with. The rater8 team has kept every promise they’ve ever made and surpassed my expectations, improving the online reputations of my physicians and practice locations across the spectrum of review sites.

Ron Chorzewski image

Ron Chorzewski

CEO, Agility Orthopedics

We started by piloting rater8 with our orthopedic department in 2021 and immediately saw spectacular results! We quickly made the decision to expand to our entire operation and have never looked back! Our ratings and reviews look incredible now, we're dominating local search results, and we can finally showcase what we've always known to be excellent patient satisfaction rates.

Gena Linville image

Gena Linville

Director of Marketing, Major Health Partners

We traded our old paper process and clunky online web form for the ease rater8 offers. Our Google reviews are up 500% — yes, you read that right. We haven't even popped the cork in celebration of one year with rater8 and we're already in love. It's fast, we know, but when the love is real, you really just have to go with it.

Joy Jackson image

Joy Jackson

Marketing Consultant, Skin Surgery Center of Virginia

Engaging with rater8 was one of the best decisions our practice has ever made. Excellent experience. The results are amazing. Not only did we significantly increase the number of our patient reviews, but our individual physician and overall clinic scores jumped dramatically. Both the rater8 team and their software have far exceeded my expectations.

Bill Worzala image

Bill Worzala

Practice Administrator, St. Cloud Orthopedics

Our experience with rater8 has been extremely positive. They have made receiving patient feedback and generating online reviews easy. We went from receiving about 30 reviews for our 25 doctors combined a year, to 200-300 a month with more than 95% of those being 5 stars.

Darin Schumacher image

Darin Schumacher

Marketing & Business Development Manager, Orthopedic & Sports Medicine Specialists

rater8 has met our needs from day one. Our online presence has improved immensely with the quantity and quality of reviews we are receiving. The feedback we get allows us to continue to meet the needs of our patients and enhance our patient experience every day. We give rater8 an A+ and look forward to continuing to work with them.

Elizabeth Childress image

Elizabeth Childress

Director of Marketing, Carolina Asthma & Allergy Center

Integration Diagrams

Data

Physicians

Physicians

Service Locations/Practice

Service Locations/Practice

Appointments

Appointments

rater8
rater8
Data

Physicians

Physicians

Service Locations/Practice

Service Locations/Practice

Appointments

Appointments

FAQ

Yes! We offer a 30-day free trial. We’re confident you’ll love our software, and we want you to try it out, risk-free. No upfront payment is required. You only pay if you decide to move forward with our platform.
rater8’s activation process requires little to no time or effort from the client, which makes setup incredibly easy! We strive to make the process pain-free and seamless. Our team will get your practice up and running with rater8 in days.

“The implementation was very easy; it took about 2-3 hours spread out over a week or so.” – Courtney from La Pine Community Health Center

“The implementation was very easy. It didn’t even take an hour of time.” – Robin from Lancaster Orthopedics

“The team at rater8 had our practice up and running smoothly in a very timely manner. It required minimal time on my end to produce the necessary material. This group is efficient, helpful, and best of all…the software is productive in getting responses from our patients.” – Ashley from Sonoran Spine

Check out more testimonials.
Within rater8, there are two patient workflows: Review Builder Mode and Survey Mode.

Review Builder Mode maximizes the number of online reviews created, redirecting patients to popular healthcare review sites such as Google, Healthgrades, Vitals, and WebMD.

Survey Mode collects internal feedback from patients before redirecting them to popular review sites. You can use either mode or a combination of both.
rater8 targets Google, Healthgrades, Vitals, WebMD, Facebook, and more. The preferred review platform can be set practice-wide and customized for individual doctors.

rater8 also builds online reviews in parallel based on your goals. For example, administrators can choose to send 50% to Google, 30% to Healthgrades, and 20% to Vitals. These percentages are easily configurable.
image

rater8

Unified Patient Feedback

Description

In an era where patients thoroughly research providers online before scheduling an appointment, maintaining a strong digital presence is vital for driving practice revenue and increasing new patient volume. With rater8, healthcare organizations can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction.

Boost your online visibility through the power of rater8’s pollin8™ algorithm, which automatically directs patients to leave reviews on the sites and listings that need the most attention (e.g., Google, Vitals, WebMD, Healthgrades). With an online reputation that accurately portrays patient sentiment, your healthcare organization will soar to the top of search results, where you’ll outshine your local competition and win more new patients.

rater8 also automates internal patient feedback processes through post-visit micro-surveys. With a fast and easy opportunity to share their feedback, patients can provide your organization with the operational insights necessary to make data-driven decisions. Benchmark your performance against 20 million data points collected from rater8 surveys and compare your organization and physicians to peers to celebrate strengths and identify areas in need of improvement.

Setup is a breeze thanks to rater8’s quick, hassle-free integration with Elation. Schedule a demo today to learn about our 30-day free trial!

Benefits

Social proof of quality care to foster patient trust

Perfect online ratings and reviews

Higher rankings in search results

Service recovery opportunities

Patient feedback data to inform decisions

Opportunities to improve the patient experience

Services

Online Review Builder

Send fully automated online review requests to patients via text or email immediately after checkout. Our algorithm, pollin8™, automatically redirects patients to the sites that need the most attention, including Google, Healthgrades, Vitals, WebMD, and more. This ensures a polished and online image for all your doctors and office locations, improving your visibility in search results to drive more patients through the door.

Patient Satisfaction Surveys

After an appointment, patients immediately receive a text or email requesting feedback about their visit. Anonymous, 5-question micro-surveys make feedback short and simple, fostering our 30% response rate. Choose from 160+ healthcare-focused questions so you can get patient feedback on the areas that matter most to your organization. Questions are randomized and rotated, ensuring you capture a wide range of data without burdening patients.

Employee Satisfaction Surveys

Your employees and caregivers are the lifeblood of your organization. Keep a finger on the pulse of your workforce with short surveys designed to get you the answers you need quickly and efficiently. Cultivate a positive work environment, attract top talent, build loyalty, and put an end to burnout.

Media

  • rater8 Explainer Video
  • Monitor reviews, ratings, net promoter scores, and more from one centralized dashboard
  • Capture a wide range of patient feedback data without burdening patients
  • Automatically cultivate reviews to boost online visibility and drive new patient acquisition
  • Benchmark performance internally between org units and externally against peers
  • rater8 Verified Reviews pages appear high up in search engine results, helping you outshine your competition
  • Stay ahead of burnout and improve retention with anonymous employee satisfaction pulse surveys

Testimonials

I have been a client of rater8 with three different practices. It’s one of the best companies I have ever been associated with. The rater8 team has kept every promise they’ve ever made and surpassed my expectations, improving the online reputations of my physicians and practice locations across the spectrum of review sites.

Ron Chorzewski image

Ron Chorzewski

CEO, Agility Orthopedics

We started by piloting rater8 with our orthopedic department in 2021 and immediately saw spectacular results! We quickly made the decision to expand to our entire operation and have never looked back! Our ratings and reviews look incredible now, we're dominating local search results, and we can finally showcase what we've always known to be excellent patient satisfaction rates.

Gena Linville image

Gena Linville

Director of Marketing, Major Health Partners

We traded our old paper process and clunky online web form for the ease rater8 offers. Our Google reviews are up 500% — yes, you read that right. We haven't even popped the cork in celebration of one year with rater8 and we're already in love. It's fast, we know, but when the love is real, you really just have to go with it.

Joy Jackson image

Joy Jackson

Marketing Consultant, Skin Surgery Center of Virginia

Engaging with rater8 was one of the best decisions our practice has ever made. Excellent experience. The results are amazing. Not only did we significantly increase the number of our patient reviews, but our individual physician and overall clinic scores jumped dramatically. Both the rater8 team and their software have far exceeded my expectations.

Bill Worzala image

Bill Worzala

Practice Administrator, St. Cloud Orthopedics

Our experience with rater8 has been extremely positive. They have made receiving patient feedback and generating online reviews easy. We went from receiving about 30 reviews for our 25 doctors combined a year, to 200-300 a month with more than 95% of those being 5 stars.

Darin Schumacher image

Darin Schumacher

Marketing & Business Development Manager, Orthopedic & Sports Medicine Specialists

rater8 has met our needs from day one. Our online presence has improved immensely with the quantity and quality of reviews we are receiving. The feedback we get allows us to continue to meet the needs of our patients and enhance our patient experience every day. We give rater8 an A+ and look forward to continuing to work with them.

Elizabeth Childress image

Elizabeth Childress

Director of Marketing, Carolina Asthma & Allergy Center

Integration Diagrams

Data

Physicians

Physicians

Service Locations/Practice

Service Locations/Practice

Appointments

Appointments

rater8
rater8
Data

Physicians

Physicians

Service Locations/Practice

Service Locations/Practice

Appointments

Appointments

FAQ

Yes! We offer a 30-day free trial. We’re confident you’ll love our software, and we want you to try it out, risk-free. No upfront payment is required. You only pay if you decide to move forward with our platform.
rater8’s activation process requires little to no time or effort from the client, which makes setup incredibly easy! We strive to make the process pain-free and seamless. Our team will get your practice up and running with rater8 in days.

“The implementation was very easy; it took about 2-3 hours spread out over a week or so.” – Courtney from La Pine Community Health Center

“The implementation was very easy. It didn’t even take an hour of time.” – Robin from Lancaster Orthopedics

“The team at rater8 had our practice up and running smoothly in a very timely manner. It required minimal time on my end to produce the necessary material. This group is efficient, helpful, and best of all…the software is productive in getting responses from our patients.” – Ashley from Sonoran Spine

Check out more testimonials.
Within rater8, there are two patient workflows: Review Builder Mode and Survey Mode.

Review Builder Mode maximizes the number of online reviews created, redirecting patients to popular healthcare review sites such as Google, Healthgrades, Vitals, and WebMD.

Survey Mode collects internal feedback from patients before redirecting them to popular review sites. You can use either mode or a combination of both.
rater8 targets Google, Healthgrades, Vitals, WebMD, Facebook, and more. The preferred review platform can be set practice-wide and customized for individual doctors.

rater8 also builds online reviews in parallel based on your goals. For example, administrators can choose to send 50% to Google, 30% to Healthgrades, and 20% to Vitals. These percentages are easily configurable.

Links

Categories

Partners for

Direct Primary Care
New Practice
Insurance Based Practice

Badges

Trending