rater8
Healthcare Reputation Management
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Partners for
Badges
Description
In an era where patients thoroughly research providers online before scheduling an appointment, maintaining a strong digital presence is vital for driving practice revenue and increasing new patient volume. With rater8, healthcare organizations can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction.
Benefits
Consistent online ratings and reviews that reflect your practice's narrative
Higher rankings in AI and local search results for greater visibility
Social proof of quality care to foster patient trust
Service recovery workflows
Patient feedback data to inform decisions
Opportunities to improve the patient experience
Services
Monitor Your Reputation
Use rater8's centralized dashboard to see all your feedback across Google, Healthgrades, Vitals, and WebMD in one place, track trends, and focus on key initiatives. Our algorithm scores each comment by tone, making it easy to spot glowing reviews worth sharing — and catch mismatches or issues before they impact your brand. Effortlessly analyze patient feedback with AI summaries that provide insights into what’s going well, what needs improvement, and recommended action steps to address areas with negative sentiment.
Grow Your Reputation
Send fully automated online review requests to patients via text or email immediately after checkout. Our pollin8 algorithm automatically redirects patients to the sites that need the most attention, including Google, Healthgrades, Vitals, WebMD, and more. This ensures a polished and online image for all your doctors and office locations, improving your visibility in search results to drive more patients through the door.
Streamline review responses with automated, AI-assisted, HIPAA-compliant responses and customizable templated responses to maintain positive patient engagement. rater8 also keeps your online listings accurate across 40+ directories, helping patients find you wherever they search. With just one update from you, we handle the rest, boosting your SEO, saving your staff time, and ensuring a seamless first impression that builds trust from the very first click.
Optimize Your Reputation
rater8's anonymous, 5-question micro-surveys yield a high average response rate of 31%, randomizing any of 160+ benchmarkable questions to provide you with continuous, real-time feedback on the areas you care about most. Gain even greater insight into your organization’s future growth and success by measuring patient loyalty and retention with 0-10 point net promoter score (NPS) surveys.
Benchmarking helps you contextualize your satisfaction scores, giving you a clear understanding of how your practice is performing compared to peers in your region, specialty, or nationwide. With access to over 30 million data points, you can gain valuable insights into your strengths and areas for improvement, ensuring you're always on track to deliver exceptional care and service.
Stay ahead of burnout and foster a positive work environment with employee satisfaction micro-surveys. With benchmarking and sentiment analysis, practices can identify areas for improvement to ensure a happier, more engaged workforce, leading to better patient care and lower turnover.
Media
Testimonials
I have been a client of rater8 with three different practices. It’s one of the best companies I have ever been associated with. The rater8 team has kept every promise they’ve ever made and surpassed my expectations, improving the online reputations of my physicians and practice locations across the spectrum of review sites.
Ron Chorzewski
CEO, Agility Orthopedics
We started by piloting rater8 with our orthopedic department in 2021 and immediately saw spectacular results! We quickly made the decision to expand to our entire operation and have never looked back! Our ratings and reviews look incredible now, we're dominating local search results, and we can finally showcase what we've always known to be excellent patient satisfaction rates.
Gena Linville
Director of Marketing, Major Health Partners
We traded our old paper process and clunky online web form for the ease rater8 offers. Our Google reviews are up 500% — yes, you read that right. We haven't even popped the cork in celebration of one year with rater8 and we're already in love. It's fast, we know, but when the love is real, you really just have to go with it.
Joy Jackson
Marketing Consultant, Skin Surgery Center of Virginia
Engaging with rater8 was one of the best decisions our practice has ever made. Excellent experience. The results are amazing. Not only did we significantly increase the number of our patient reviews, but our individual physician and overall clinic scores jumped dramatically. Both the rater8 team and their software have far exceeded my expectations.
Bill Worzala
Practice Administrator, St. Cloud Orthopedics
Our experience with rater8 has been extremely positive. They have made receiving patient feedback and generating online reviews easy. We went from receiving about 30 reviews for our 25 doctors combined a year, to 200-300 a month with more than 95% of those being 5 stars.
Darin Schumacher
Marketing & Business Development Manager, Orthopedic & Sports Medicine Specialists
rater8 has met our needs from day one. Our online presence has improved immensely with the quantity and quality of reviews we are receiving. The feedback we get allows us to continue to meet the needs of our patients and enhance our patient experience every day. We give rater8 an A+ and look forward to continuing to work with them.
Elizabeth Childress
Director of Marketing, Carolina Asthma & Allergy Center
Integration Diagrams
Physicians
Physicians
Service Locations/Practice
Service Locations/Practice
Appointments
Appointments
Physicians
Physicians
Service Locations/Practice
Service Locations/Practice
Appointments
Appointments
Resources
FAQ
rater8
Healthcare Reputation Management
Description
In an era where patients thoroughly research providers online before scheduling an appointment, maintaining a strong digital presence is vital for driving practice revenue and increasing new patient volume. With rater8, healthcare organizations can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction.
Benefits
Consistent online ratings and reviews that reflect your practice's narrative
Higher rankings in AI and local search results for greater visibility
Social proof of quality care to foster patient trust
Service recovery workflows
Patient feedback data to inform decisions
Opportunities to improve the patient experience
Services
Monitor Your Reputation
Use rater8's centralized dashboard to see all your feedback across Google, Healthgrades, Vitals, and WebMD in one place, track trends, and focus on key initiatives. Our algorithm scores each comment by tone, making it easy to spot glowing reviews worth sharing — and catch mismatches or issues before they impact your brand. Effortlessly analyze patient feedback with AI summaries that provide insights into what’s going well, what needs improvement, and recommended action steps to address areas with negative sentiment.
Grow Your Reputation
Send fully automated online review requests to patients via text or email immediately after checkout. Our pollin8 algorithm automatically redirects patients to the sites that need the most attention, including Google, Healthgrades, Vitals, WebMD, and more. This ensures a polished and online image for all your doctors and office locations, improving your visibility in search results to drive more patients through the door.
Streamline review responses with automated, AI-assisted, HIPAA-compliant responses and customizable templated responses to maintain positive patient engagement. rater8 also keeps your online listings accurate across 40+ directories, helping patients find you wherever they search. With just one update from you, we handle the rest, boosting your SEO, saving your staff time, and ensuring a seamless first impression that builds trust from the very first click.
Optimize Your Reputation
rater8's anonymous, 5-question micro-surveys yield a high average response rate of 31%, randomizing any of 160+ benchmarkable questions to provide you with continuous, real-time feedback on the areas you care about most. Gain even greater insight into your organization’s future growth and success by measuring patient loyalty and retention with 0-10 point net promoter score (NPS) surveys.
Benchmarking helps you contextualize your satisfaction scores, giving you a clear understanding of how your practice is performing compared to peers in your region, specialty, or nationwide. With access to over 30 million data points, you can gain valuable insights into your strengths and areas for improvement, ensuring you're always on track to deliver exceptional care and service.
Stay ahead of burnout and foster a positive work environment with employee satisfaction micro-surveys. With benchmarking and sentiment analysis, practices can identify areas for improvement to ensure a happier, more engaged workforce, leading to better patient care and lower turnover.
Media
Testimonials
I have been a client of rater8 with three different practices. It’s one of the best companies I have ever been associated with. The rater8 team has kept every promise they’ve ever made and surpassed my expectations, improving the online reputations of my physicians and practice locations across the spectrum of review sites.
Ron Chorzewski
CEO, Agility Orthopedics
We started by piloting rater8 with our orthopedic department in 2021 and immediately saw spectacular results! We quickly made the decision to expand to our entire operation and have never looked back! Our ratings and reviews look incredible now, we're dominating local search results, and we can finally showcase what we've always known to be excellent patient satisfaction rates.
Gena Linville
Director of Marketing, Major Health Partners
We traded our old paper process and clunky online web form for the ease rater8 offers. Our Google reviews are up 500% — yes, you read that right. We haven't even popped the cork in celebration of one year with rater8 and we're already in love. It's fast, we know, but when the love is real, you really just have to go with it.
Joy Jackson
Marketing Consultant, Skin Surgery Center of Virginia
Engaging with rater8 was one of the best decisions our practice has ever made. Excellent experience. The results are amazing. Not only did we significantly increase the number of our patient reviews, but our individual physician and overall clinic scores jumped dramatically. Both the rater8 team and their software have far exceeded my expectations.
Bill Worzala
Practice Administrator, St. Cloud Orthopedics
Our experience with rater8 has been extremely positive. They have made receiving patient feedback and generating online reviews easy. We went from receiving about 30 reviews for our 25 doctors combined a year, to 200-300 a month with more than 95% of those being 5 stars.
Darin Schumacher
Marketing & Business Development Manager, Orthopedic & Sports Medicine Specialists
rater8 has met our needs from day one. Our online presence has improved immensely with the quantity and quality of reviews we are receiving. The feedback we get allows us to continue to meet the needs of our patients and enhance our patient experience every day. We give rater8 an A+ and look forward to continuing to work with them.
Elizabeth Childress
Director of Marketing, Carolina Asthma & Allergy Center
Integration Diagrams
Physicians
Physicians
Service Locations/Practice
Service Locations/Practice
Appointments
Appointments
Physicians
Physicians
Service Locations/Practice
Service Locations/Practice
Appointments
Appointments
Resources
FAQ
Links
Partners for
Badges