# Medsender
> Medsender automates the front-office workflows Elation practices rely on - streamlining faxes, referrals, and patient communication to reduce admin work and improve efficiency.

Canonical page: https://partners.elationhealth.com/partners/medsender
Marketplace: Partners & Integrations | Elation Health
Last updated: 2026-02-03
Logo: https://assets.partnerfleet.app/j6jkbonxvb4baqm8w39u814l2seq

## At a glance
- Categories: [Administrative](https://partners.elationhealth.com/t/integration-partners/administrative), [Referral Management](https://partners.elationhealth.com/t/integration-partners/clinical-productivity/orders-and-fullfillment/referral-management), [Front Office](https://partners.elationhealth.com/t/integration-partners/administrative/front-office), [Patient Communication](https://partners.elationhealth.com/t/integration-partners/patient-engagement/patient-communication)
- Filters: Recently Added
- Badge: Recently Added
- Website: [www.medsender.com](https://www.medsender.com/)

## Call to actions
- [Book a demo](https://www.medsender.com/demo)

## About
Medsender helps Elation practices automate and simplify front-office operations. The solution streamlines faxes, referrals, and patient communication — eliminating repetitive, manual tasks that slow teams down. By integrating with Elation, Medsender reduces administrative workload, accelerates information flow between staff and clinicians, and helps practices deliver a faster, more connected patient experience.

## Benefits
- **Enhanced Patient Experience** — Faster, more reliable referral and communication workflows ensure every patient gets timely attention and never falls through the cracks.
- **Greater Staff Efficiency & Satisfaction** — Medsender automates tedious, repetitive tasks - freeing front-office teams to focus on patients rather than paperwork and improving efficiency and job satisfaction.
- **Significant Time Savings** — Medsender reduces referral processing time from 7 days to 1 day and saves practices over 40 hours a month, dramatically improving operational efficiency and performance.
- **Accelerated Practice Performance** — Medsender removes manual bottlenecks across faxes, referrals, and calls - enabling practices to handle higher patient volumes, speed up care coordination, and grow without adding staff.

## Services
- **Fax and Document Automation** — Medsender automates the intake and organization of all inbound faxes and documents, instantly reading and extracting key patient and provider data. Practices reduce document handling by up to 70% and ensure critical information reaches the right team or system within minutes, without manual sorting or retyping.
- **Referral Automation** — Medsender automates the manual work behind referral intake by reading, organizing, and extracting data from incoming faxes and digital referrals. Patient and referral details are automatically used to create complete charts, no retyping required. Practices reduce administrative burden and cut referral turnaround time by up to 86%, ensuring every patient moves smoothly from referral to being ready for scheduling.
- **Patient Communications Automation** — Medsender’s MAIRA™ handles patient calls and outreach with AI-powered voice automation, reducing administrative call volume by up to 70%. It manages inbound inquiries 24/7 and delivers outbound updates and follow-ups automatically - improving responsiveness, eliminating phone bottlenecks, and ensuring no patient message goes unanswered.

## Screenshots
- ![Referral Metrics Dashboard](https://assets.partnerfleet.app/rahi1sf3v3nzzbytpddb4ivx2w8n)
- ![Medsender Inbox](https://assets.partnerfleet.app/6tvz93fgkxhz760lc7eqm9svvr2h)

## Testimonials
- "We are extremely pleased with the technology and effectiveness of Medsender. We replaced multiple fax systems and streamlined workflows, reducing FTE’s to sort daily volume. The team at Medsender was amazing to work with.”" — Brian May, Frontier Dermatology
- "We now process all of our referrals the same day and schedule 50% within minutes. That’s not just faster revenue; it’s more revenue." — Noah England, Piedmont Plastic Surgery & Dermatology
- "MAIRA has been a game-changer. Our patients appreciate being able to get the information they need anytime, without waiting on hold, and our staff loves having more time to focus on providing quality care. It's a win-win for everyone, and only took minutes to integrate." — Lacey Braun, Idaho Hand Center

## Resources
- [EHR Integration Guide](https://www.medsender.com/ehr-software-integration-guide) — Learn how Medsender seamlessly integrates with Elation's EMR, ensuring automatic updates of patient records and improved workflow efficiency.
- [Case Studies](https://www.medsender.com/case-studies) — Read real-world success stories from healthcare providers who enhanced their workflows and patient care with Medsender's automation solutions.
- [Medsender Solutions Overview](https://assets.partnerfleet.app/71zq7ebi5ng8hnyf9bf8donguthc) — One page overview of Medsender's solutions.

## FAQs
### What is Medsender and how does it improve healthcare workflows?
Medsender is a HIPAA-compliant fax automation platform that uses AI tools like MAIRA AI Voice Agent, AI Document Automation, and AI Referral Processing. It streamlines tasks such as patient communication, document management, and referral processing, thereby enhancing overall workflow efficiency.

### How does Medsender ensure HIPAA compliance and data security?
Medsender is built on a secure cloud fax platform designed to meet HIPAA standards. This ensures that sensitive patient information is transmitted, stored, and processed securely, maintaining compliance while delivering robust performance.

### Can Medsender integrate with my existing EMR/EHR system?
Yes, Medsender offers seamless integration with most EMR/EHR systems. This integration ensures that patient records and documents are automatically updated, reducing manual entry and simplifying daily administrative tasks.